Return and Warranty Policy

At [Your Company Name], we are committed to ensuring the best experience for our customers. To support this, we offer a 30-day return policy and a 3-year warranty for quality-related issues. Please carefully review the following terms before initiating a return or warranty request:

30-Day Return Policy
Eligibility: Customers may return products within 30 days of purchase. Returns must meet the following conditions:
The product must be free of dirt, dents, scratches, or signs of wear.
All accessories must be included, and the user manual should be placed back in the original packaging.
Packaging must be as intact as possible. The buyer assumes responsibility for any damage occurring during return transit.
Process:
Email us at market@bisonsportswv.com with proof of purchase and clear photos of the product.
Once we confirm eligibility, we will provide you with the return address.
Customers are responsible for UPS return shipping costs. We do not accept returns via other carriers.
After shipping the product, please promptly email us the tracking number.
3-Year Warranty for Quality Issues
Coverage: Free repairs are available for quality-related problems arising within 3 years from the date of purchase.
Exclusions: Damage caused by misuse, neglect, or unauthorized modifications is not covered.
Process for Repairs:
Email market@bisonsportswv.com describing the damage and including relevant photos.
Our team will assess the issue and provide instructions for repair options and associated costs